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Ingo Oswald Karpen

Observed names: IO Karpen, Ingo KARPEN, Ingo Karpen, Ingo Karpen (19983738), Ingo Karpen (20079759), Ingo O Karpen, Ingo O. Karpen, Karpen, I. (author), Karpen, Ingo, Karpen, Ingo O., Karpen, Ingo Oswald, Karpen, Ingo
Observed institutions: The University of Melbourne, Copenhagen Business School, Hertie School, Karlstad University, Adelaide University, The University of Adelaide, RMIT University
ORCID: 0000-0003-0700-0495
Observed ORCID: 0000-0003-0700-0495
OpenAlex ID: A5089330344
Linking Service-Dominant Logic and Strategic Business Practice
2011 · Ingo O. Karpen, Liliana L. Bove, et al. · Journal of Service Research · 348
Service-Dominant Orientation: Measurement and Impact on Performance Outcomes
2014 · Ingo O. Karpen, Liliana L. Bove, et al. · Journal of Retailing · 193
The Evolution and Prospects of Service-Dominant Logic
2017 · Ralf Wilden, Melissa Archpru Akaka, et al. · Journal of Service Research · 189
Consumer ethnocentrism and willingness to buy
2011 · Alexander Josiassen, A. George Assaf, et al. · International Marketing Review · 173
Addressing the design-implementation gap of sustainable business models by prototyping: A tool for planning and executing small-scale pilots
2020 · Brian Baldassarre, Jan Konietzko, et al. · Journal of Cleaner Production · 170
Reputation in higher education: A fuzzy set analysis of resource configurations
2016 · Carolin Plewa, Joanne Ho, et al. · Journal of Business Research · 149
Tourism Ethnocentrism and Its Effects on Tourist and Resident Behavior
2018 · Florian Kock, Alexander Josiassen, et al. · Journal of Travel Research · 146
Product customization: A profile of consumer demand
2019 · Jessica Pallant, Sean Sands, et al. · Journal of Retailing and Consumer Services · 132
Entrepreneurial ways of designing and designerly ways of entrepreneuring: Exploring the relationship between design thinking and effectuation theory
2021 · Nico Florian Klenner, Gerda Gemser, et al. · Journal of Product Innovation Management · 107
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A multilevel consideration of service design conditions
2017 · Ingo Oswald Karpen, Gerda Gemser, et al. · Journal of Service Theory and Practice · 106
Collective engagement in organizational settings
2019 · Michael Kleinaltenkamp, Ingo O. Karpen, et al. · Industrial Marketing Management · 97
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Value co-creation behaviour – role of embeddedness and outcome considerations
2017 · Gaurangi Laud, Ingo Oswald Karpen · Journal of Service Theory and Practice · 93
The role of embeddedness for resource integration
2015 · Gaurangi Laud, Ingo O. Karpen, et al. · Marketing Theory · 92
Engaging in times of COVID-19 and beyond: theorizing customer engagement through different paradigmatic lenses
2020 · Ingo Oswald Karpen, Jodie Conduit · Journal of service management · 72
Epilogue to the Special Issue and reflections on the future of engagement research
2016 · Linda D. Hollebeek, Jodie Conduit, et al. · Journal of Marketing Management · 72
Service system transformation through service design: Linking analytical dimensions and service design approaches
2021 · Kaisa Koskela-Huotari, Lia Patrício, et al. · Journal of Business Research · 70
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Actor Ecosystem Readiness: Understanding the Nature and Role of Human Abilities and Motivation in a Service Ecosystem
2021 · Ilias Danatzis, Ingo O. Karpen, et al. · Journal of Service Research · 50
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Responsible Design Thinking for Sustainable Development: Critical Literature Review, New Conceptual Framework, and Research Agenda
2024 · Brian Baldassarre, Giulia Calabretta, et al. · Journal of Business Ethics · 48
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Brand meaning cocreation: toward a conceptualization and research implications
2016 · Kieran D. Tierney, Ingo O. Karpen, et al. · Journal of Service Theory and Practice · 48
Usage center – value cocreation in multi-actor usage processes
2017 · Michael Kleinaltenkamp, Carolin Plewa, et al. · Journal of Service Theory and Practice · 47
Loyalty or liability
2017 · Emily Chung, Francis Farrelly, et al. · Marketing Theory · 46
The 4Cs of mass customization in service industries: a customer lens
2020 · Jessica L. Pallant, Sean Sands, et al. · Journal of Services Marketing · 42
Pleasure Through Pain: An Empirical Examination of Benign Masochism in Tourism
2022 · Astrid Nørfelt, Florian Kock, et al. · Journal of Travel Research · 39
Strategic design: orchestrating and leveraging market-shaping capabilities
2020 · Charlotta Windahl, Ingo O. Karpen, et al. · Journal of Business and Industrial Marketing · 36
What drives consumers to customize products? The mediating role of brand experience
2021 · Jessica L. Pallant, Ingo O. Karpen, et al. · Journal of Retailing and Consumer Services · 33
Works count: 104
Citation count: 2,978
H-index: 27
I10-index: 43
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