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Shivani Saini

A Link Between Attitudinal and Behavioral Loyalty of Service Customers
2020 · Shivani Saini, Jagwinder Singh · Business Perspectives and Research · 90
Quantum Driven Machine Learning
2020 · Shivani Saini, PK Khosla, et al. · International Journal of Theoretical Physics · 62
Managing Consumer Loyalty: An Expanded Model of Consumer Experience Management and Consumer Loyalty
2019 · Shivani Saini, Jagwinder Singh · International Journal of Asian Business and Information Management · 21
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Managing Consumer Loyalty through Acquisition, Retention and Experience Efforts: An Empirical Study on Service Consumers in India
2016 · Jagwinder Singh, Shivani Saini · Vision The Journal of Business Perspective · 21
Sequential Purchase Recommendation System for E-Commerce Sites
2017 · Shivani Saini, Sunil Saumya, et al. · Lecture notes in computer science · 20
Importance of CEM in CRM-CL framework
2016 · Jagwinder Singh, Shivani Saini · Journal of Modelling in Management · 14
Customer experience and sustainability in social, environmental and economic contexts
2025 · Shivani Saini · International Journal of Innovation Science · 7
Cultivating Emotional Branding Through Customer Experience Management: From the Holistic Experience Perspective
2017 · Shivani Saini, Jagwinder Singh · Advances in marketing, customer relationship management, and e-services book series · 2
Contrastive and Error Analyses in Inverted Order to Facilitate English Language Teaching
2016 · Shivani Saini · DOAJ (DOAJ: Directory of Open Access Journals) · 2
Relationship between consumer acquisition efforts and consumer loyalty
2016 · Jagwinder Singh, Shivani Saini · Kelaniya Journal of Management · 2
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Drivers of Consumer Loyalty in the Wellness Sector
2020 · Shivani Saini, Jagwinder Singh · Advances in human resources management and organizational development book series · 1
Cultivating Emotional Branding Through Customer Experience Management: From the Holistic Experience Perspective
2018 · Shivani Saini, Jagwinder Singh · IGI Global eBooks · 1
AI-Based Self-service Technologies: Enhancing User Experience and Service Delivery
2026 · Debasis Chanda, Shivani Saini · Lecture notes in networks and systems
Optimization of Electric Vehicles Charging Stations in Urban Areas: A Huff Model and Genetic Algorithm Study of Chandigarh, India
2025 · Shivani Saini, Debasis Chanda · International Insurance Law Review
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Study of Variable Ordering Structure
2016 · Shivani Saini, Vikas Sharma
Front-office Managers' Perception on Consumer-oriented Service Experiences
2015 · Shivani Saini
Works count: 16
Citation count: 243
H-index: 7
I10-index: 6
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