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Lin Guo

Socializing to Co-Produce
2013 · Lin Guo, Eric J. Arnould, et al. · Journal of Service Research · 152
The Role of Perceived Control in Customer Value Cocreation and Service Recovery Evaluation
2015 · Lin Guo, Sherry L. Lotz, et al. · Journal of Service Research · 150
Understanding the psychological process underlying customer satisfaction and retention in a relational service
2008 · Lin Guo, Jing Jian Xiao, et al. · Journal of Business Research · 136
Seeing relationships through the lens of psychological contracts: the structure of consumer service relationships
2015 · Lin Guo, Thomas W. Gruen, et al. · Journal of the Academy of Marketing Science · 114
Digging for gold with a simple tool: Validating text mining in studying electronic word-of-mouth (eWOM) communication
2013 · Chuanyi Tang, Lin Guo · Marketing Letters · 113
Continued usage intention of multifunctional friend networking services: A test of a dual-process model using Facebook
2014 · Kholekile L. Gwebu, Jing Wang, et al. · Decision Support Systems · 61
Heart, head, and hand: a tripartite conceptualization, operationalization, and examination of brand loyalty
2020 · Marta Dapena-Baron, Thomas W. Gruen, et al. · Journal of Brand Management · 60
Emerging Research Themes in Innovation and New Product Development: Insights from the 2017 PDMA‐UNH Doctoral Consortium
2018 · Ludwig Bstieler, Thomas Gruen, et al. · Journal of Product Innovation Management · 59
A Social-Cognitive Model of Consumer Well-Being
2016 · Chuanyi Tang, Lin Guo, et al. · Journal of Service Research · 57
Social Media-Based Forecasting
2016 · Wu He, Lin Guo, et al. · Journal of Organizational and End User Computing · 38
A goal-driven framework for compliance-dependent services: Pathways to customer satisfaction and well-being
2024 · Chuanyi Tang, Lin Guo, et al. · Journal of Business Research · 14
Forging relationships to coproduce: A Consumer Commitment Model in an extended service encounter
2016 · Lin Guo, Cuiping Chen, et al. · Journal of Retailing and Consumer Services · 11
A longitudinal investigation of customer cooperation in services: The role of appraisal of cooperation behaviors
2018 · Junzhou Zhang, Chuanyi Tang, et al. · Psychology and Marketing · 8
Solidified lake sediment with industrial waste and construction waste used as barrier cover material: mechanical strength, water resistance performance, and microscopic analysis
2025 · Jiayue Yuan, Lin Guo, et al. · Environmental Technology · 3
A Novel Landfill Liner Material for Solidified Lake Sediment Based on Industrial By-Product and Construction Waste: Engineering Behavior and Cr(VI) Breakdown Characteristics
2024 · Wencheng Meng, Lin Guo, et al. · Buildings · 1
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Understanding Consumers' Relationships with Service Organizations through Psychological Contracts
2010 · Lin Guo · UA Campus Repository (The University of Arizona) · 1
Will Frontline Employees Feel Betrayed When Firms are Unjust to Customers? A Trickle-In Effect via Role Conflict
2025 · Lin Guo, Aaron D. Arndt, et al. · Journal of Service Research
How Giving the Client a Sense of Control Can Shape Clients' Satisfaction and Retention
2009 · Lin Guo, Jing Jian Xiao, et al.
On Achievement and Existing Problems in Quwo Count’s Rural water-drinking Safety Project Construction and some Suggestions to Solve these Problems
2009 · Lin Guo · Shanxi Hydrotechnics
How Network-teaching for Radio and TV University
2002 · Lin Guo · Journal of Gansu Radio & Tv University
The Enlightment of the Editorial Idea of "Editing and Education,Two Wheels One Track
2002 · Lin Guo · Journal of Zhoukou Normal University
Works count: 21
Citation count: 978
H-index: 11
I10-index: 12
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