Author

Garry Wei-Han Tan

Institutions: Adamson University, University of Jordan, Jaipuria Institute of Management, UCSI University, Swinburne University of Technology, Swinburne University of Technology Sarawak Campus

Observed institutions: Adamson University, University of Jordan, Jaipuria Institute of Management, UCSI University, Swinburne University of Technology, Swinburne University of Technology Sarawak Campus

ORCID: 0000-0003-2942-9700

Observed ORCID: 0000-0003-2942-9700

OpenAlex ID: A5103021322

ChatGPT and service: opportunities, challenges, and research directions

2024 · Marianna Sigala, Keng-Boon Ooi, et al. · Journal of Service Theory and Practice · 45

Big data analytics capability in building supply chain resilience: the moderating effect of innovation-focused complementary assets

2024 · Voon Hsien Lee, Pik-Yin Foo, et al. · Industrial Management & Data Systems · 41

Financial empowerment through robo-advisors: understanding the keys to trust and loyalty

2025 · Yingting Chen, Eugene Cheng-Xi Aw, et al. · Industrial Management & Data Systems · 15

Examining the nexus: supply chain quality management, knowledge sharing, organizational innovation and strategic business performance

2025 · Ai-Fen Lim, Keng-Boon Ooi, et al. · Industrial Management & Data Systems · 14

Impulse buying in travel live streaming: A deep learning-based dual-stage PLS-SEM-ANN analysis

2025 · Li Yuxuan, Erose Sthapit, et al. · Tourism and Hospitality Research · 2

Super App: A Multi-Analytical Cross-Country Approach on the “Everything” App

2025 · Xiu-Ming Loh, Wen-Hwa Shyu, et al. · Journal of Computer Information Systems · 2

Future of retail distribution: investigating consumer stickiness towards automated robot delivery services

2025 · Lyu Xianwei, Eugene Cheng-Xi Aw, et al. · The International Review of Retail Distribution and Consumer Research · 1

Works count: 7

Citation count: 120

H-index: 4

I10-index: 4