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Author

Tong-Ern Tai

Observed institution: Multimedia University
ORCID: 0009-0009-2450-4856
Observed ORCID: 0009-0009-2450-4856
OpenAlex ID: A5108995923
Performance Evaluation on E-Commerce Recommender System based on KNN, SVD, CoClustering and Ensemble Approaches
2024 · Wan-Er Kong, Tong-Ern Tai, et al. · Journal of Informatics and Web Engineering · 18
Performance Evaluation of Machine Learning Techniques on Resolution Time Prediction in Helpdesk Support System
2024 · Su-Cheng Haw, Tong-Ern Tai, et al. · International Journal on Robotics Automation and Sciences · 4
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Interactive Data Visualization to Optimize Decision-Making Process
2024 · Zheng-Bin Phang, Su-Cheng Haw, et al. · International Symposium on Parallel Computing and Distributed Systems (PCDS) · 4
Exploring Generative AI Recommender Systems in E-Commerce: Model, Evaluation Metric, and Comparative Review
2025 · Lucia Dwi Krisnawati, Wan-Er Kong, et al. · Journal of Informatics and Web Engineering · 3
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E-learning Recommender System based on k-Nearest Neighbor (KNN), Singular Value Decomposition (SVD), and CoClustering Approaches
2024 · Wan-Er Kong, Su-Cheng Haw, et al. · International Journal on Advanced Science Engineering and Information Technology · 3
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Performance Evaluation on Resolution Time Prediction Using Decision Tree, Random Forest and eXtreme Gradient Boosting
2023 · Tong-Ern Tai, Su-Cheng Haw, et al. · 3
Modernizing Legacy Healthcare Systems Utilizing Semantic-Based Automated Mapping
2025 · Su-Cheng Haw, Tong-Ern Tai, et al. · IEEE International Conference on Smart Internet of Things (SmartIoT) · 2
Utilizing k-Nearest Neighbors and Support Vector Machine for Ticket Support System
2026 · Faqihah Binti Zakir, Su-Cheng Haw, et al. · TEM Journal
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Works count: 8
Citation count: 37
H-index: 3
I10-index: 1
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