Author

Ronald T. Cenfetelli

Observed names: Cenfetelli, R., Cenfetelli, Ronald T., R. Cenfetelli, RONALD T. CENFETELLI, Ron Cenfetelli, Ronald Cenfetelli

Institution: University of British Columbia

Observed institutions: Beijing Institute of Technology, University of British Columbia

OpenAlex ID: A5111667056

Interpretation of Formative Measurement in Information Systems Research1

2009 · Ronald T. Cenfetelli, Geneviève Bassellier · MIS Quarterly · 1,030

Interpretation of formative measurement in information systems research

2009 · Ronald T. Cenfetelli, Geneviève Bassellier · Journal of the Association for Information Systems · 698

Integrating Service Quality with System and Information Quality: An Empirical Test in the E-Service Context1

2013 · Jingjun (David) Xu, Izak Benbasat, et al. · MIS Quarterly · 425

Inhibitors and Enablers as Dual Factor Concepts in Technology Usage

2004 · Ronald Cenfetelli · Journal of the Association for Information Systems · 392

Identifying and Testing the Inhibitors of Technology Usage Intentions

2010 · Ronald T. Cenfetelli, Andrew Schwarz · Information Systems Research · 304

Addressing the What and How of Online Services: Positioning Supporting-Services Functionality and Service Quality for Business-to-Consumer Success

2008 · Ronald T. Cenfetelli, Izak Benbasat, et al. · Information Systems Research · 272

The Nature and Consequences of Trade-Off Transparency in the Context of Recommendation Agents1

2014 · Jingjun (David) Xu, Izak Benbasat, et al. · MIS Quarterly · 224

It-Mediated Customer Service Content and Delivery in Electronic Governments: An Empirical Investigation of the Antecedents of Service Quality1

2013 · Chee-Wee Tan, Izak Benbasat, et al. · MIS Quarterly · 205

The Adoption of Online Shopping Assistants: Perceived Similarity as an Antecedent to Evaluative Beliefs

2011 · Sameh Al-Natour, Izak Benbasat, et al. · Journal of the Association for Information Systems · 163

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Building Citizen Trust towards E-Government Services: Do High Quality Websites Matter?

2008 · Chee Wee Tan, Izak Benbasat, et al. · Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences · 141

An Exploratory Study of the Formation and Impact of Electronic Service Failures1

2016 · Chee-Wee Tan, Izak Benbasat, et al. · MIS Quarterly · 140

Do different kinds of trust matter? An examination of the three trusting beliefs on satisfaction and purchase behavior in the buyer–seller context

2015 · Jingjun (David) Xu, Ronald T. Cenfetelli, et al. · The Journal of Strategic Information Systems · 117

The Role of Design Characteristics in Shaping Perceptions of Similarity: The Case of Online Shopping Assistants

2006 · Sameh Al-Natour, Izak Benbasat, et al. · Journal of the Association for Information Systems · 75

The Effects of Process and Outcome Similarity on Users' Evaluations of Decision Aids*

2008 · Sameh Al‐Natour, Izak Benbasat, et al. · Decision Sciences · 74

The Effects of Service and Consumer Product Knowledge on Online Customer Loyalty

2011 · Jingjun Xu, Izak Benbasat, et al. · Journal of the Association for Information Systems · 64

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Research Note—The Influences of Online Service Technologies and Task Complexity on Efficiency and Personalization

2014 · Jingjun (David) Xu, Izak Benbasat, et al. · Information Systems Research · 54

Constant Checking Is Not Addiction: A Grounded Theory of IT-Mediated State-Tracking

2020 · Jin P. Gerlach, Ronald T. Cenfetelli · MIS Quarterly · 51

The Influence of E-Commerce Live Streaming on Lifestyle Fit Uncertainty and Online Purchase Intention of Experience Products

2019 · zhenjiao Chen, R. Cenfetelli, et al. · Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences · 46

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2005 · Sameh Al‐Natour, Izak Benbasat, et al. · Journal of the Association for Information Systems · 43

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Getting in Touch With Our Feelings Towards Technology.

2004 · RONALD T. CENFETELLI · Academy of Management Proceedings · 43

Designing Online Virtual Advisors to Encourage Customer Self-disclosure: A Theoretical Model and an Empirical Test

2021 · Sameh Al-Natour, Izak Benbasat, et al. · Journal of Management Information Systems · 38

The Relative Effect of the Convergence of Product Recommendations from Various Online Sources

2020 · Jingjun (David) Xu, Izak Benbasat, et al. · Journal of Management Information Systems · 38

Understanding the Antecedents and Consequences of E-government Service Quality: an Empirical Investigation

2007 · Izak Benbasat, Ronald T. Cenfetelli, et al. · Journal of the Association for Information Systems · 36

Organizational buyers’ assimilation of B2B platforms: Effects of IT-enabled service functionality

2020 · A.K.M. Najmul Islam, Ronald Cenfetelli, et al. · The Journal of Strategic Information Systems · 32

The Influence of Media Cue Multiplicity on Deceivers and Those Who Are Deceived

2011 · David Jingjun Xu, Ronald T. Cenfetelli, et al. · Journal of Business Ethics · 24

Works count: 71

Citation count: 4,993

H-index: 24

I10-index: 36