Author

Sidharth Dhawan

Observed names: Dhawan, Sidharth, S.K Dhawan

Observed institutions: National Institute of Science, Technology and Development Studies, Salesforce (United States)

OpenAlex ID: A5113392508

Study of the process of organisational learning in software firms in India

2003 · K Mehra, S.K Dhawan · Technovation · 34

CRMArena: Understanding the Capacity of LLM Agents to Perform Professional CRM Tasks in Realistic Environments

2025 · Kung-Hsiang Huang, Akshara Prabhakar, et al. · Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies (NAACL-HLT) · 6

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CRMArena: Understanding the Capacity of LLM Agents to Perform Professional CRM Tasks in Realistic Environments

2024 · Huang, Kung-Hsiang, Prabhakar, Akshara, et al. · arXiv (Cornell University)

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Works count: 4

Citation count: 40

H-index: 2

I10-index: 1