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Preena R.

Observed name: R. Preena N.A.
Observed institution: Avinashilingam University
ORCID: 0009-0001-2481-8187
Observed ORCID: 0009-0001-2481-8187
OpenAlex ID: A5121389961
Retrial queueing analysis for VoIP call centres under malware induced disruptions with priority and balking behavior
2025 · Preena R., Sumitha D. · International Journal of Information Technology · 3
Queueing analysis of a VoIP call center under retrial policy with re-service, server maintenance, and service disruptions
2026 · Preena R., Sumitha D. · DOAJ (DOAJ: Directory of Open Access Journals)
Modelling and analysis of VoIP call centre server performance with impatient callers, re-service, service interruption and buffer search
2025 · D. Sumitha N.A., R. Preena N.A. · International Journal of Mathematical Modelling and Numerical Optimisation
Works count: 3
Citation count: 3
H-index: 1
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