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Greig A. Cowan

Observed names: A Cowan, Greig, Cowan, Greig A, Cowan, Greig A., Greig A Cowan
OpenAlex ID: A5136481903
When to Review: Spaced Repetition for Continual Pre-Training of Language Models
2026 · Atreya, Alankar, Batra, Devesh, et al. · arXiv (Cornell University)
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Hierarchical Reason-of-Contact Detection in Retail Banking Customer Interactions via LLM-Driven Taxonomy Induction
2026 · Association for Computational Linguistics 2026, A Cowan, Greig, et al. · Underline Science Inc.
Large-Scale ChatBot Validation Through Customer Digital Twin Simulations
2026 · Iglesias, Cristovao, Batra, Devesh, et al. · arXiv (Cornell University)
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Evaluating Performance Drift from Model Switching in Multi-Turn LLM Systems
2026 · Khraishi, Raad, Zafar, Iman, et al. · arXiv (Cornell University)
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Helping Customers in Distress: An LLM-powered Agent that Converses, Probes, and Routes
2026 · Alankar Atreya, Stefan Sylvius Wagner, et al. · Workshop on Financial Technology and Natural Language Processing (FinNLP)
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Hierarchical Reason-of-Contact Detection in Retail Banking Customer Interactions via LLM-Driven Taxonomy Induction
2026 · Yoages Kumar Mantri, Yagneswaran Sriraja, et al. · Proceedings of the conference - Association for Computational Linguistics. Meeting
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Deploying LLM Agents for Auditable Complaint Investigation in Banking
2026 · John Hartley, Conor Brian Hamill, et al. · Conference on Empirical Methods in Natural Language Processing (EMNLP)
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Works count: 7
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