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Kevin Rossell

Observed name: Rossell, Kevin
ORCID: 0009-0007-6106-1770
Observed ORCID: 0009-0007-6106-1770
OpenAlex ID: A5138252030
Building Customer Support AI Agents at 100M-User Scale: An Evaluation-Driven Framework
2026 · Aman Gupta, Kevin Rossell, et al. · ACM SIGKDD Conference on Knowledge Discovery and Data Mining (KDD) · 4
Building Production LLM Agents: An Evaluation-Driven Playbook
2026 · Shao Tang, Aman Gupta, et al. · ACM International Conference on Information and Knowledge Management (CIKM)
Screen Before You Serve: Simulation for Production Customer Experience AI Agents at 140M Scale
2026 · Alcobaça, Edesio, Rossell, Kevin, et al. · arXiv (Cornell University)
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Works count: 3
Citation count: 4
H-index: 1
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