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John Hartley

Observed name: Hartley, John
OpenAlex ID: A5139770066
Hierarchical Reason-of-Contact Detection in Retail Banking Customer Interactions via LLM-Driven Taxonomy Induction
2026 · Association for Computational Linguistics 2026, A Cowan, Greig, et al. · Underline Science Inc.
Hierarchical Reason-of-Contact Detection in Retail Banking Customer Interactions via LLM-Driven Taxonomy Induction
2026 · Yoages Kumar Mantri, Yagneswaran Sriraja, et al. · Proceedings of the conference - Association for Computational Linguistics. Meeting
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Deploying LLM Agents for Auditable Complaint Investigation in Banking
2026 · John Hartley, Conor Brian Hamill, et al. · Conference on Empirical Methods in Natural Language Processing (EMNLP)
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Works count: 6
Citation count: 5
H-index: 1
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