Author

Somesh Kumar

Observed name: Kumar, Somesh

Institution: Indian Institute of Technology Kharagpur

Observed institution: Indian Institute of Technology Kharagpur

OpenAlex ID: A5151857537

ShopEase: A Generative AI-Based Multi-Agent Framework for Intelligent Enterprise Customer Support Using Hybrid Retrieval-Augmented Generation

2026 · Tiwari, Aakash Kumar, Kumar, Somesh · arXiv (Cornell University)

Works count: 1

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