Author

Tania Habib

Observed name: Habib, Tania

OpenAlex ID: A5152358576

Evaluating LLMs as Agentic Workflow Executors in Real-World Customer Support Skills

2026 · Laskar, Md Tahmid Rahman, Singh, Gundeep, et al. · arXiv (Cornell University)

When Better Turns Do Not Make Better Agents: Diagnosing the Gap Between Next-Turn Metrics and Workflow Success

2026 · Md Tahmid Rahman Laskar, Xue-Yong Fu, et al. · Workshop for Research on Agent Language Models (REALM)

Works count: 2

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