Outsourcing and Supply Chain Management
Topics
Description: This cluster of papers focuses on the various aspects of information systems outsourcing and offshoring, including the impact of knowledge sharing, organizational capability, partnership quality, tran... more
Related topics (siblings) Accounting and Organizational Management, Advanced Queuing Theory Analysis, Big Data and Business Intelligence, Business Process Modeling and Analysis, Decision Support System Applications +10 more
Subfield (parent): Management Information Systems
Domain: Social Sciences
Works count: 59,210
Citations count: 595,900
Zero defections: quality comes to services.
1990 · Frederick F. Reichheld, W. Earl Sasser · PubMed
The Delphi method as a research tool: an example, design considerations and applications
2004 · Chitu Okoli, Suzanne D. Pawlowski · Information & Management
Does Trust Matter? Exploring the Effects of Interorganizational and Interpersonal Trust on Performance
1998 · Akbar Zaheer, Bill McEvily, et al. · Organization Science