Work

Skills, organisational performance and economic activity in the hospitality industry : a literature review

Year: 2002

Type: book

Abstract: This monograph aims to understand the pressures which push organisations to adopt particular routes to competitive advantage. The monograph aims to discover if the best practice high skill, high wage and high quality route is used in the hospitality industry. It seeks to determine the influence of companies' product market strategies and their in-company and external structural factors on skills levels, work organisation, job design and people management systems. The monograph looked at the notion of best practice approaches and then moved on to consider the best way to carry forward the future research agenda of reviewing the nature of human resource management (HRM) in the hospitality sector. Conclusions were drawn from a range of interviews and from existing work which has sought to address the issue of HRM in the hospitality sector.

Source: Strathprints: The University of Strathclyde institutional repository (University of Strathclyde)

Authors: Dennis Nickson, Tom Baum, Erwin Losekoot, Alison Morrison, Isabelle Frochot

Language: English

Topic: Human Resource and Talent Management

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: green

OpenAlex ID: W101645208

FWCI: 1.263

Cites:

Cited by: 36

Related to: 10