Work

The role of service quality and ticket pricing on satisfaction and behavioural intention within professional football

Year: 2013

Type: article

Study design: Observational Study

Source: International Journal of Sports Marketing and Sponsorship

DOI: 10.1108/ijsms-14-04-2013-b004

Authors: Rui Biscaia, Abel Correia, Masayuki Yoshida, António Rosado, João Marôco

Institutions: Centro Interdisciplinar de Estudo da Performance Humana, Universidade Técnica de Lisboa, University of Lisbon, Hosei University, Biwako Seikei Sport College, ISPA - Instituto Universitário

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W102386593

FWCI: 4.116

Cites: 62

Cited by: 71

Related to: 10