Work

Discovering High-Level Performance Models for Ticket Resolution Processes

Year: 2013

Type: conference-paper

Source: Lecture notes in computer science

DOI: 10.1007/978-3-642-41030-7_18

Authors: Francesco Folino, Massimo Guarascio, Luigi Pontieri

Institutions: Institute for High Performance Computing and Networking, National Research Council

Language: English

Topic: Business Process Modeling and Analysis

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W103267121

FWCI: 2.1

Cites: 12

Cited by: 23

Related to: 10