Knowledge management : building a competitive advantage in higher education /
Year: 2002
Type: article
Abstract: EDITORS' NOTES (Andreea M. Serban, Jing Luan). 1. Overview of Knowledge Management (Andreea M. Serban, Jing Luan).2. Data Mining and Its Applications in Higher Education (Jing Luan).3. Building Portals for Higher Education (Richard A. Pickett, William B. Hamre).4. Customer Relationship Management (Michael Fayerman).5. Organizational Learning and the Case for Knowledge Based Systems (Lisa A. Petrides).6. Technologies, Products, and Models Supporting Knowledge Management (Jing Luan, Andreea M. Serban).7. Knowledge Management: The AFifth FaceA of Institutional Research (Andreea M. Serban).Index.
Authors: Andreea M. Serban, Jing Luan
Language: English
Subfield: Education
Field: Social Sciences
Domain: Social Sciences
SDG: Quality education
Open Access status: green
OpenAlex ID: W105732203
