Work

Kundenausgrenzung: Umgang mit unerwünschten Dienstleistungskunden

Year: 2000

Type: book-chapter

Source: Gabler Verlag eBooks

DOI: 10.1007/978-3-322-90414-0_17

Authors: Torsten Tomczak, Sven Reinecke, Jörg Finsterwalder

Institution: University of St.Gallen

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W10794605

FWCI: 7.568

Cites: 29

Cited by: 30

Related to: 10