Work

Examining the effects of team identification, e-service quality (e-SQ) and satisfaction on intention to revisit sports websites

Year: 2013

Type: article

Study design: Observational Study

Source: International Journal of Sports Marketing and Sponsorship

DOI: 10.1108/ijsms-14-04-2013-b002

Authors: Young Ik Suh, Taesoo Ahn, Paul M Pedersen

Institutions: Claflin University, Merrimack College, Indiana University Bloomington, Indiana University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W108055046

FWCI: 4.807

Cites: 42

Cited by: 30

Related to: 10