OpenAlex | Customer Relationship Management in the Telecommunications and Utilities Markets

Customer Relationship Management in the Telecommunications and Utilities Markets

Work

Year: 2005

Type: book-chapter

Source: Springer eBooks

Authors Róbert L. Katona, Daniel Baier

Institutions Accenture (Switzerland), Brandenburg University of Technology Cottbus-Senftenberg

Cites: 13

Cited by: 2

Related to: 10

FWCI:

Citation percentile (by year/subfield): 79.79

Topic: Corporate Governance and Management

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed