Evaluation of mobile systems: an integrative framework.
Year: 2015
Type: conference-paper
Abstract: This work presents an integrative framework for the evaluation of mobile systems. In comparison to stationary systems, mobile systems have a bundle of specific singularities that should be considered for evaluation. Further analysis of existing approaches clarifies that an integrative approach for mobile systems is needed considering: \n1) monetary \n2) qualitative effects, \n3) interdependencies\n4) singularities of mobile systems\n5) critical success factors in order to predict the potential system performance. \n\nIn the construction of the integrative framework we take: \n1) business/IT-alignment theory, \n2) systems theory \n3) identified singularities as starting points, while taking a behavioral science research approach. \n\nThe resulting framework consists of three main principles (detailed organization-internal evaluation, detailed economic evaluation, integrative evaluation) for a mobile system at hand. We validate the framework by successfully applying it in practical cases. The paper ends with conclusions and implications for further research. (aut. ref.)
Institution: Utrecht University
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W1123860463