Year: 2015
Type: article
Abstract: Drawing from and integrating concepts from several research streams, we propose the existence of a new individual level construct titled perceived business process knowledge (PBPK). PBPK is theorized as an antecedent that may predict extant technology acceptance theory (TAM) based constructs. The concepts of knowledge and business processes are identified from past works and integrated to define PBPK. PBPK is theoretically defended using Alters’ (1999) Work System Theory, Bostrom and Heinens’(1977) Socio-Technical System theory frameworks, as well as, other lenses from business research. These same sources, as well as, concepts borrowed from practioner perspectives (IDEF0, 1993) are used to identify five PBPK sub-dimensions. To further rationalize sub-dimensions, PBPK components can be mapped to factors found in four empirically tested information systems models. If successful, developing the measure, will expand the field of information systems research by tying current theories to a proposed pre-existing condition (i.e PBPK). We also re-validate research methods by using MacKenzie et al’s. process.
Authors: Jose O. Angeles, Indira R. Guzman, Thomas Barto, Sean Sanders
Language: English
Subfield: Information Systems and Management
Field: Decision Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W1131645294
