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Relationship Between Organizational Commitment and Organizational Citizenship Behavior

Year: 2012

Type: preprint

Abstract: In the face of present global economic realism, organizations are compelled to change continuously. Organizations require employees who are prepared to work beyond their job descriptions. These employees often exert behaviors that go beyond their prescribed job obligations that improve the overall performance of the organization. These are the employees on whom the organization ought to focus retention efforts in order to ensure and sustain successful functioning of the workplace. The objective of this paper is to examine the effect of organizational commitment on Organizational Citizenship Behavior (OCB) in a telecommunication organization. The results of PLS path analysis revealed that normative commitment and continuance commitment have a significant impact on OCB, whereas affective commitment has no significant impact on OCB.

Source: SSRN Electronic Journal

Authors: Mutalib Mohamed, H. Anisa

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W118356351

Cites:

Cited by: 30

Related to: 10