En la búsqueda de un espacio de sostenibilidad: un estudio empírico de la aplicación de la mejora continua de procesos en ayuntamientos españoles
Year: 2009
Type: article
Abstract: Local governments have not been exempt from the changes which the global business setting has suffered. In fact, some Spanish town/city councils have been applying managerial approaches such as ongoing process improvement (OPI) since the start of the 1990s to improve their public processes and services, based on the foregoing context. The research question governing this study has been. How can local administrations sustain OPI?A set of evolutionary stages and levels emerged from this investigatiorl resulting from applyirlg OPI, such as a conceptual scheme for fixed synthetic photography (the space for sustainability) showing the necessary elemerlts for sustaining OPI throughout the years.
Source: Innovar
Institutions: Tecnológico de Monterrey, Universidad de León
Language: Spanish
Subfield: Strategy and Management
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W121006853