Work

Customers' Initial Trust in E-Businesses: How to Measure Customers' Initial Trust.

Year: 2003

Type: article

Abstract: Trust has been one of the main items of focus in e-commerce and many previous studies have provided useful contributions (e.g., Gefen 2000;McKnight et al. 2000 McKnight et al. , 2002, etc.), etc.).This study extends the line of studies of ecommerce trust and provides a framework and an instrument to measure customers' initial trust in ebusinesses.

Source: Journal of the Association for Information Systems

Authors: Eui-Jin Kim, Suresh K. Tadisina

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W137233328

FWCI: 1.528

Cites: 29

Cited by: 10

Related to: 10