Assessing the Levels of Knowledge Transfer Within e-Commerce Websites of Tourist Organisations in Africa.
Year: 2005
Type: article
Abstract: This paper reports research to investigate how tourist organisations based in Africa acquire, disseminate and apply knowledge through their websites. Interactivity is the key to put information into context to become knowledge. A survey found there are some interactive knowledge‑transfer tools provided on the websites of African tourist organisa‑ tions, but only on the few, fully‑fledged e‑commerce websites was knowledge transfer being effectively utilised. The au‑ thors recommend that organisations incorporate more tools to acquire and apply knowledge as it is fundamental for e‑ commerce success.
Authors: Tonderai Maswera, Ray Dawson, Janet Edwards
Language: English
Subfield: Communication
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W14029594
