Work

The High Price of Customer Satisfaction

Year: 2014

Type: article

Source: Dialnet (Universidad de la Rioja)

Authors: Timothy L. Keiningham, Сунил Гупта, Lerzan Aksoy, Alexander Buoye

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W142290235

FWCI: 18.33

Cites: 35

Cited by: 58

Related to: 10