Work

Services Marketing: People, Technology, Strategy (5th ed.)

Year: 2004

Type: article

Source: Journal of Services Marketing

DOI: 10.1108/08876040410548320

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1481355255

FWCI: 6.499

Cites:

Cited by: 210

Related to: 10