Work

Wikipedia's Labor Squeeze and Its Consequences

Year: 2009
Type: article
Abstract: This Essay explains why Wikipedia will not be able to maintain a credible website while simultaneously letting anyone freely edit it. To date, Wikipedia editors have successfully defended against malicious attacks from spammers and vandals, but as editors turn over, Wikipedia will need to recruit replacements. However, Wikipedia will have difficulty with this recruiting task due to its limited incentives for participation. Faced with a potential labor squeeze, Wikipedia will choose to restrict users’ ability to contribute to the site as a way of preserving site credibility. Wikipedia’s specific configuration choices make it an interesting test case to evaluate the tension between free editability and site credibility, and this Essay touches on how this tension affects user-generated content (UGC) generally.
Author: Eric Goldman
Language: English
Subfield: Communication
Open Access status: green
OpenAlex ID: W1482740218
FWCI: 4.524
Cites:
Cited by: 8
Related to: 10