Work

Modelling customer loyalty in financial services

Year: 2011

Type: article

Source: International Journal of Bank Marketing

DOI: 10.1108/02652321111117511

Authors: Chris Baumann, Greg Elliott, Hamin Hamin

Institution: Macquarie University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1482862091

FWCI: 11.75

Cites: 127

Cited by: 79

Related to: 10