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Developments in Practice XVI: A Framework for Enhancing IT Capabilities

Year: 2005

Type: article

Abstract: Given evidence that IT capabilities are linked to business performance, well-defined procedures would be expected to exist for engineering these capabilities to high standards. Surprisingly, this does not appear to be the case. In fact, IT executives freely admit that they may not use standard, verifiable, and repeatable capabilities. To address this situation, the authors formed a group of senior IT managers from leading edge companies to share experiences and insights into how best to identify and implement effective IT capabilities. The result is a 5-step framework for enhancing IT capabilities.

Source: Communications of the Association for Information Systems

DOI: 10.17705/1cais.01536

Authors: James D. McKeen, Heather A. Smith, Satyendra Singh

Institutions: Andhra University, Queen's University, Queens University, Osmania University

Language: English

Topic: Information Technology Governance and Strategy

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: bronze

OpenAlex ID: W149403472

FWCI: 1.304

Cites: 10

Cited by: 19

Related to: 10