Work

Assessing the service quality of building maintenance providers: mechanical and engineering services

Year: 2001

Type: article

Study design: Observational Study

Source: Construction Management and Economics

DOI: 10.1080/01446190110062104

Authors: Gladys Kim Wan Siu, Adrian Bridge, Martin Skitmore

Institution: Queensland University of Technology

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1497533328

FWCI: 2.309

Cites: 18

Cited by: 54

Related to: 10