Year: 2004
Type: review
Study design: Systematic Review
Abstract: There have been a myriad of research studies concerning SME e-Commerce adoption. However, the findings of these studies with regard to adoption factors have often been fragmented and contradictory. This paper analyses the previous research and synthesises the findings into a cohesive model of factors affecting SME adoption of e-Commerce. Eight meta-factors were identified: (1) perceived relative advantage; (2) perceived compatibility; (3) perceived complexity; (4) pressures from trading partners; (5) pressures from competitors; (6) external change agents; (7) knowledge and expertise about e-Commerce; and (8) management attitudes towards e-Commerce. These meta-factors were further grouped into three contexts: technological, environmental and organisational.
Authors: Tze Luen Teo, Caroline Chan, Craig M. Parker
Institution: Deakin University
Language: English
Subfield: Information Systems and Management
Field: Decision Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W1498731255