The causes of conflict in public and private sector organizations in South Africa
Year: 2008
Type: article
Study design: Observational Study
Abstract: The uncertainty that accompanies organizational change heightens prospects for intra organizational conflict. Notwithstanding this, the knowledge base on the sources (or causes) of organizational conflict is underdeveloped – largely as a result of a low incidence of empirical re-search, and in particular in South Africa. The current study explored the perceived sources of conflict in two South African organizations operating in different economic sectors. An experimental survey focus-ing on both the causes and the impact of conflict was administered to a sample of 203 employees, representing both companies. Comparative analysis revealed significant differences between the two organizations’ views with regard to the causes and consequences of conflict. The impli-cations of these findings for future research and conflict management are discussed. Key Words: organizational conflict, conflict management, human resource management, management jel Classification: d740, l290, m120
Language: English
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W1502517034