Work

Industrielles Service-Management

Year: 2007

Type: book-chapter

Source: Gabler eBooks

DOI: 10.1007/978-3-8349-9050-1_3

Authors: Werner H. Engelhardt, Martin Reckenfelderbäumer

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1502829691

FWCI: 4.285

Cites: 87

Cited by: 17

Related to: 10