Work

Skill formation in call centres

Year: 2002

Type: book-chapter

Source: Open Research Online (The Open University)

DOI: 10.4324/9781315195810-6

Authors: Paul Thompson, George Callaghan

Institution: Division of Human Resource Management

Language: English

Topic: Employment, Labor, and Gender Studies

Subfield: Industrial relations

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W1503622678

FWCI: 7.473

Cites:

Cited by: 12

Related to: 10