Work

Managing Stakeholder Relationships in an E-Government Project

Year: 2003

Type: article

Abstract: Typical e-government projects, especially government-to-citizen applications, often involve multiple stakeholders.However, there is a lack of literature that addresses how government agencies can manage the stakeholder relationships in such projects.In this paper, stakeholders theory is used to look at how these relationships was managed in an e-government project, providing a perspective on stakeholder relationships management in e-government projects.This paper can also serve as a reference for practitioners to more holistically identify their stakeholders and manage their stakeholder relationships.

Source: Journal of the Association for Information Systems

Authors: Calvin Chan, Shan L. Pan, Chee‐Wee Tan

Institution: National University of Singapore

Language: English

Topic: E-Government and Public Services

Subfield: Political Science and International Relations

Field: Social Sciences

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: green

OpenAlex ID: W150939274

FWCI: 8.652

Cites: 43

Cited by: 46

Related to: 10