Work

Services marketing : a European perspective

Year: 1999

Type: book

Authors: Christopher Lovelock, Sandra Vandermerwe, Barbara R. Lewis

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1510589118

FWCI: 4.253

Cites:

Cited by: 168

Related to: 10