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Lean First, Then Automate: An Integrated Model for Process Improvement in Pure Service-Providing Companies

Year: 2010

Type: conference-paper

Source: IFIP International Federation for Information Processing/IFIP

DOI: 10.1007/978-3-642-16358-6_72

Authors: Thomas Bortolotti, Pietro Romano, Bernardo Nicoletti

Institution: University of Udine

Language: English

Topic: Quality and Supply Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: green

OpenAlex ID: W1511266147

FWCI: 1.91

Cites: 25

Cited by: 30

Related to: 10