Work

Service Quality and Choice Behavior

Year: 1994

Type: article

Source: Journal of Restaurant & Foodservice Marketing

DOI: 10.1300/j061v01n02_06

Authors: Michael D. Richard, D. S. Sundaram, Arthur W. Allaway

Institutions: Mississippi State University, University of Alabama

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1512052483

FWCI: 0.682

Cites: 13

Cited by: 21

Related to: 10