Work

Customer‐focused organisations

Year: 2002

Type: article

Source: Journal of Management Development

DOI: 10.1108/02621710210423892

Author: Tim Baker

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W1512175014

FWCI: 2.942

Cites: 18

Cited by: 26

Related to: 10