Work

Service quality and customer satisfaction in the banking sector

Year: 2011

Type: article

Study design: Observational Study

Source: Journal of Islamic marketing

DOI: 10.1108/17590831111164750

Authors: Hayat Muhammad Awan, Khuram Shahzad Bukhari, Anam Iqbal

Institution: Bahauddin Zakariya University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1512380836

FWCI: 8.829

Cites: 48

Cited by: 112

Related to: 10