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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN, CITRA PERUSAHAAN DAN LOYALITAS PELANGGAN Survei padaTamu Pelanggan yang Menginap di Hotel Pelangi Malang

Year: 2013

Type: article

Study design: Observational Study

Author: Selvy Normasari

Language: Indonesian

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1513551918

FWCI: 1.373

Cites:

Cited by: 45

Related to: 10