Work

The antecedents of word of mouth intentions about a Brazilian tourist destination

Year: 2014
Type: article
Study design: Observational Study
Abstract: The purpose of this research is to assess the constructs positive affection, negative affection, service quality, hedonic value, utilitarian value and satisfaction as antecedents considered by foreign tourists in their intention to recommend a Brazilian tourist destination. The analysis was supported by structural equation modeling of a cross-sectional sample of 203 foreign tourists. Data were collected through a structured questionnaire of 22 questions, adapted from the study by Babin, Lee, Kim & Griffin (2005). Regarding the objective of this study, the results suggest that only the latent variables satisfaction and hedonic value are directly related to the intention to recommend a Brazilian tourist destination by foreign tourists. Furthermore, the analysis confirms that tourist satisfaction positively influences intention to recommend the destination, which is consistent with the hypothesis signalized by previous studies.
Language: English
Open Access status: green
OpenAlex ID: W1514452780
FWCI: 4.181
Cites: 34
Cited by: 10
Related to: 10