Work

Validity and reliability in perceived quality measurement models

Year: 2000

Type: article

Source: International Journal of Quality & Reliability Management

DOI: 10.1108/02656710010325237

Authors: Juan Carlos Bou Llusar, César Camisón Zornoza

Institution: Universitat Jaume I

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1514842263

FWCI:

Cites: 28

Cited by: 43

Related to: 10