Work

Customer satisfaction, loyalty and commitment in service organizations

Year: 2006

Type: article

Source: Management Research News

DOI: 10.1108/01409170610717817

Author: Zoe S. Dimitriades

Institution: University of Macedonia

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1514925923

FWCI: 5.096

Cites: 52

Cited by: 333

Related to: 10