Work

The impact of relationship quality on client's loyalty

Year: 2010

Type: article

Study design: Observational Study

Source: International Journal of Pharmaceutical and Healthcare Marketing

DOI: 10.1108/17506121011059759

Authors: Feten Ben Naoui, Imed Zaiem

Institutions: Manouba University, University of Carthage, Université Tunis Carthage

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1515472517

FWCI: 6.894

Cites: 63

Cited by: 38

Related to: 10