Work

Determining value in a complex service setting

Year: 2015

Type: article

Source: Journal of Service Theory and Practice

DOI: 10.1108/jstp-03-2014-0059

Authors: Carolin Plewa, Jillian C. Sweeney, David Michayluk

Institutions: The University of Adelaide, The University of Western Australia, University of Technology Sydney

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1515737418

FWCI: 7.35

Cites: 49

Cited by: 48

Related to: 10