Work

Quality from Customer Needs to Customer Satisfaction

Year: 2003

Type: article

Source: The TQM Journal

DOI: 10.1108/09544780310502796

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1516164890

FWCI: 6.439

Cites:

Cited by: 104

Related to: 10